Thursday, May 7, 2026

Yet another headline that pairs layoffs with AI (Freshworks edition)

 
Top headline:  TUM Partners of Excellence, 12/5/2024
Bottom headline: Reuters, 5/5/2026

Freshworks (FRSH.O), opens new tab said on Tuesday it would cut 11% of its workforce, or about 500 jobs, as the business-software ​company navigates the industrywide disruptions caused by the rapid advances in artificial ‌intelligence. 
Shares of the company, which makes software that manages customer service and tech support, were down more than 8% in extended trading. 
The cuts are the latest tied to AI in the software business, ​as companies race to automate work and reshape products around the technology ​while trying to offset its steep costs. [emphasis added]

Related post:
Coinbase.  (5/7/2026)

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