Friday, June 11, 2010
Computer glitch erases $60,000 in library fines
Link to June 11 Fond du Lac Reporter article.
(Also reported in a slightly different version in the June 11 Appleton Post-Crescent. No mention of specific dollar amount here.)
Excerpt: The May 27 error involved 30 public libraries in Fond du Lac, Winnebago, Waushara, Green Lake and Marquette counties.
Karen Boehning, technology coordinator for Winnefox, said the fines could not be restored and that there was no way to count them or identify the affected users.
"This event is good fortune for anyone who had fines erased but is a misfortune for the libraries that might have collected those fines," Boehning said in an e-mail to library directors.