How a New Dutch Library Smashed Attendance Records. (Shareable, 7/21/2014)
Guided by patron surveys, administrators tossed out traditional methods of library organization, turning to retail design and merchandising for inspiration. They now group books by areas of interest, combining fiction and nonfiction; they display books face-out to catch the eye of browsers; and they train staff members in marketing and customer service techniques.
Of related interest:
Almere Library by Concrete Architectural Associates. (Contemporist, 11/18/2010)
Concrete Architectural Associates And The New Library In Almere, The Netherlands. (Homedit)