New York Times book review, 12/31/2012
Excerpt, with editing for LIS 712 discussion. In the
*Back Talk: The Cell-Phone Police. (Library Journal, 5/1/2009)
The author of the article used SurveyMonkey to get feedback on the issue from library users and library staff.
Then there are some moments -- a storytime morning in a library with an open floor plan, for example -- when the following advice needs to be taken to heart.
"Gentle acceptance", as Puddicombe calls it.
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