Monday, November 5, 2012

Hedberg Public Library Rated as High Performing, Less Important Service in Janesville Survey


Janesville Specific Services and Program Quadrant

Janesville falls short in survey. (Janesville Gazette, 10/30/2012)

American Customer Satisfaction index (on a scale of 0 to 100)
  • 62 - National average for cities.
  • 62 - Midwest average.
  • 67 - Wisconsin average.
  • 59 - Janesville's score

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