Link to April 27 Pew Internet & American Life project report.
Summary: As government agencies at all levels bring their services online, Americans are turning in large numbers to government websites to access information and services. Fully 82% of internet users (representing 61% of all American adults) looked for information or completed a transaction on a government website in the 12 months preceding this survey. Some of the specific government website activities in which Americans take part include:
- 48% of internet users have looked for information about a public policy or issue online with their local, state or federal government.
- 46% have looked up what services a government agency provides.
- 41% have downloaded government forms.
- 35% have researched official government documents or statistics.
- 33% have renewed a driver's license or auto registration.
- 30% have gotten recreational or tourist information from a government agency.
- 25% have gotten advice or information from a government agency about a health or safety issue.
- 23% have gotten information about or applied for government benefits.
- 19% have gotten information about how to apply for a government job.
- 15% have paid a fine, such as a parking ticket.
- 11% have applied for a recreational license, such as a fishing or hunting license.
No comments:
Post a Comment