Salt Lake City Public Library's Continuing Mess and its Sometimes Inaccessible Website

LINK (not working this morning)

Op-Ed:  Library mess.  (Salt Lake Tribune, 10/22/2011)

Excerpt: As a former librarian at the City Library, I continue to be stunned at the lack of a thorough investigation of Beth Elder’s tenure as director. Results of the “Staff Engagement Survey” describe an increasingly toxic environment.

A near-unanimous vote of no confidence from the library’s management team and the outspoken dismay over staff reshuffling should have been taken seriously. The results of the staff survey should be taken even more seriously now that Elder and her “inner circle” have had almost a year to improve the situation. Clearly there has been no improvement.

The main charge against unhappy staff members still appears to be resistance to change, but the library has seen numerous organizational and practical changes over the years, all weathered with grace.

Related posts:
Friends of the Salt Lake City Public Library to Administration: "Our faith and trust are shattered". (10/2/2011)
Hush money (alleged).  (10/19/2011)
"Employee Engagement" poll @ the Salt Lake City Public Library.  (10/19/2011)
Email, social media ukase @ the Salt Lake City Public Library. (10/19/2011)
Continued turmoil at library.  (4/30/2011)
Unhappy employees air grievances.  (3/15/2011)
'Boomeranging twist' at Salt Lake City Public Library.  (1/18/2011)
Management shake-up at library.  (1/3/2011)