Retiring Guy's Digest: What's the matter with Iowa? Attorney General Brenna Bird can't be bothered with hundreds of complains about rapacious car towing company

Headline: Des Moines Register, 7/31/2025

Lee Rood reports:

Hundreds of similar disputes about the business practices of Crow Tow, one of Iowa's largest towing companies, have played out in the office of its sprawling lot on Southeast 21st Street. Few of the unhappy owners have been as successful as Frey.

Car owners, lenders, insurers and dealerships all have registered complaints about Crow Tow with the Iowa Attorney General's Office and Department of Transportation, police, insurance regulators and the Better Business Bureau. But most go nowhere, open records requests to the various agencies suggest. {emphasis added]

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