GET ME REWRITE: Southwest Airlines CEO Bob Jordan buckles up for a bumpy ride

 

Top headline:  Texas Monthly

Bottom headline:  Local Today

Excerpt from Texas Monthly:

To reset its system, the company canceled 2,500 flights over four days. 

While Jordan sees no chance of a repetition of that series of unfortunate events, the union representing Southwest’s pilots blames long-standing operational dysfunctions for the mass cancellations. The union has been lobbying for years for Southwest to upgrade its IT system and change the way it responds to service interruptions, such as a storm system that grounds flights.

Related post:

CEO Bob Jordan fails to address Southwest Airlines numerous challenges.  (12/29/2022)