Saturday, February 23, 2013

"These are things they don't teach you in library school."


Thefts force Trenton library to ration toilet paper.  (The Times of Trenton, 2/23/2013)

Among the problems faced by library staff at the Trenton Free Public Library.
  • Whole rolls of toilet paper flushed down the toilet.
  • Theft of toilet paper and paper towels.
  • Soap dispensers forcibly removed from walls.

As a result, staff members now provide individualized-sized portions of toilet paper for people who need to use the library's rest rooms.  A hand sanitation station is located near the front entrance.

OK, how do I phrase this delicately?  

There are times when people know that they'll be doing a significantly above-average levels of paperwork.  Will the staff take these IBS situations into account?  Will the individual feel comfortable enough to ask?

As Library Director Kimberly Matthews laments, "These are not things they teach you in library school." 


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