Hiring Hourly Workers

Food fight: Combat rising costs with smarter hourly hiring. (FastCasual.com, 2/8/2012)

For libraries, spending in the form of gifts and donations, or a willingness to volunteer.

In hiring hourly staff, do these suggestions for fast-food restaurant also work for libraries?

Attract the right applicants.  (Speak directly to your target audience.)

Evaluate for fit.

• Don't hire on experience alone.
• Use behavioral assessments.

Sustain for engagement.

• In libraries, build knowledge of policies, procedures, service expectations.
• Develop an employee recognition program.
• Broaden skill base.  (Cross-training.)