Thursday, August 14, 2008

How to Conduct Effective Meetings

Hope That Nobody Shows Up?

I know; we'll all heard and read it before. But a CNET news.com post is worth a look. "Meetings suck, but they don't have to."

Here's the core advice.


Three rules of meeting etiquette

1. Every meeting has a start time and an end time. That means it starts on time and ends on time. If someone is chronically late to meetings, the others must bring peer pressure to bear on that individual. If most of a company's executives exhibit this trait, then find another company. It's a sign of immaturity and disrespect for others.

2. Every meeting is run by someone who is responsible for every aspect of the meeting including agenda, attendance, punctuality, and documentation. That person keeps everyone on topic and moves the meeting along using the methods described below.

3. Key decisions that are reached during the meeting regarding strategies, plans or objectives should be published by whoever ran the meeting within one day. That also goes for follow-up or action required and an owner for each item.


Five rules of engagement for effective meetings

1. Listening is good. Gratuitous speech is bad. Silence means consent. Don't chime in just to hear your own voice.

2. Presenting new ideas or brainstorming is good. Knocking down another's idea is bad. There's a time for reaching consensus.

3. Attack the problem or issue, not the person you disagree with. "I don't agree with you" is okay, but "I think you're an idiot" isn't.

4. Stay on topic, but don't beat a dead horse. Save other subjects for other meetings. Use a "parking lot" for important issues that may need to be revisited at a later date.

5. Be open, honest, and forthcoming. Don't hold back, bullshit, or sugar-coat issues. This is especially critical in meetings where key decisions are based on the information presented.

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