Thursday, February 9, 2012

Hiring Hourly Workers

Food fight: Combat rising costs with smarter hourly hiring. (, 2/8/2012)

For libraries, spending in the form of gifts and donations, or a willingness to volunteer.

In hiring hourly staff, do these suggestions for fast-food restaurant also work for libraries?

Attract the right applicants.  (Speak directly to your target audience.)

Evaluate for fit.
  • Don't hire on experience alone.
  • Use behavioral assessments.

Sustain for engagement.
  • In libraries, build knowledge of policies, procedures, service expectations.
  • Develop an employee recognition program.
  • Broaden skill base.  (Cross-training.)

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