Monday, December 7, 2009

Marshfield Library Director Responds to Anonymous Comment on Privacy



Link to Lori Belongia's column in the December 7 Marshfield News-Herald, "Library must respect individual's privacy".

Excerpt: Recently, I received a complaint in the library's suggestion box. The complaint was well thought out, and the writer's frustration clear.

The individual was upset that the library could not share specific information about overdue materials on a family member's account, creating an inconvenience for the family member. In addition, the person was concerned that the library was viewing the family as a secretive, unfriendly grouping.

Unfortunately, the complainant did not leave contact information so that I could explain the library's policy. However, this column is the perfect forum for me to address these concerns.

The Marshfield Public Library takes your privacy and confidentiality very seriously. The Library's Confidentiality Policy is not solely a local choice. It is based on chapter 43.30 (1m) Wisconsin Statutes,

No comments: