Thursday, October 15, 2009

Don Costa on Fixing Email

Link to October 14 post, "E-mail isn't Dead -- But it Is Broken".

Excerpt: Given my job, I am a huge fan of technological solutions, but fixing e-mail is going to require some serious behavioral modification. We need to rethink how we use e-mail. It isn't a real-time communication tool, and shouldn't be used as one. It may seem like we can send and receive an infinite supply of e-mail, but we can't. Sending a lot of e-mail doesn't make you more productive—in fact, it makes everyone else less productive. Choose your e-mails carefully, for you own productivity and sanity. And for mine, too.

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